Submission channels
- Phone 0989 229 628 · Email cgdvietnam@gmail.com · Form contact form on the home page.
What to include
- Account email, top-up code or image code (the number after the # sign), a description of the issue and a screenshot if available.
Timeframe
- CGD response within 1 working day of receiving the complaint, and resolution within 7 days. If more time is needed, CGD will give the reason and a new deadline.
Dispute resolution
- Both parties will first try to resolve the matter through negotiation. If no agreement is reached, the dispute will be settled under Vietnamese law.
CGD Vietnam Construction Consulting Joint Stock Company
Enterprise code (tax code): 0105393100 · Legal representative: Mr. Đinh Vũ Hoàng, Director
Head office: No. 358 Lang Street, Dong Da Ward, Hanoi · Office: No. 2 Ton That Thuyet, Tu Liem Ward, Hanoi
Phone: 0989 229 628 · 0243 212 3042 · Email: cgdvietnam@gmail.com
Enterprise code (tax code): 0105393100 · Legal representative: Mr. Đinh Vũ Hoàng, Director
Head office: No. 358 Lang Street, Dong Da Ward, Hanoi · Office: No. 2 Ton That Thuyet, Tu Liem Ward, Hanoi
Phone: 0989 229 628 · 0243 212 3042 · Email: cgdvietnam@gmail.com
Effective from September 26, 2026.